Website: https://jeevaebikes.in

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1. Order Cancellation

• Orders placed on jeevaebikes.in can be cancelled within 24 hours of purchase or before dispatch, whichever is earlier.

• To cancel an order, please email us at support@jeevaebikes.in with your order ID and reason for cancellation.

• If the product has already been dispatched, the order cannot be cancelled.

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2. Refund Eligibility

We offer refunds only under the following conditions:

• The cancellation request was made within the eligible window (as stated above).

• The product was not shipped/dispatched at the time of cancellation.

• A refund is approved in case of:

  • Duplicate transaction

  • Failed payment with amount debited

  • Non-availability of product

Refunds are not applicable under these conditions:

• Change of mind after dispatch

• Customer unavailability at delivery location

• Damage caused after delivery or during personal use

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3. Refund Timeline

• Once a cancellation is approved or a refund is initiated, it may take up to 7–10 business days to reflect in your original mode of payment.

• We will notify you via email once the refund has been processed.

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4. Refund Mode

Refunds will be issued to the original payment method used at the time of purchase (Credit Card, Debit Card, UPI, Net Banking, EMI, etc.).

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5. Contact Information

If you have questions about cancellations or refunds, please contact us at:
📧 Email: support@jeevaebikes.in
📞 Phone: +918220026942