Terms & Conditions

Terms and Conditions

These Terms and Conditions outline the rules and regulations for the use of Panda Electric’s Website, located at www.pandaelectric.in.

By accessing this website, we assume you accept these Terms and Conditions.
Do not continue to use www.pandaelectric.in if you do not agree to all the terms stated on this page.

1. Definitions & Terminology

"Company", "We", "Us", "Our" refers to Panda Electric.
"You", "User", "Customer" refers to the person accessing this website or purchasing products.
"Website" refers to www.pandaelectric.in
"Goods / Products" refers to electric scooters, inverters, batteries, and accessories sold by Panda Electric.

All terminology applies regardless of singular or plural usage.

2. Use of Website

By using this website, you agree:

Not to misuse or attempt to disrupt the website
Not to copy, reproduce, sell, or redistribute content without permission
To provide accurate information during checkout or enquiries

Unauthorized use may give rise to a claim for damages and/or be a criminal offence.

3. Cookies

We use cookies to improve user experience.
By accessing www.pandaelectric.in, you agree to the use of cookies in accordance with our Privacy Policy.

4. Intellectual Property Rights

Unless otherwise stated, Panda Electric owns all intellectual property rights for content on this website.

You must not:

Republish material from www.pandaelectric.in
Sell or sub-license website material
Reproduce or duplicate content for commercial purposes

5. Product Information & Availability

Product images, specifications, prices, and availability are subject to change without prior notice.
We make every effort to display accurate product details; however, minor variations may occur.
Availability may vary by location.

6. Product Performance Disclaimer (IMPORTANT)

The stated battery range (in kilometres) for Panda Electric electric scooters and the backup time (in hours) for Panda Electric inverters are based on standard testing conditions under controlled environments.

Actual performance may vary based on factors including but not limited to:

Riding or usage habits
Load carried or connected appliances
Road conditions, traffic, terrain, and gradients
Speed and acceleration patterns
Battery age, charging cycles, and maintenance
Weather and environmental conditions

All performance figures mentioned on the website, brochures, advertisements, or other materials are indicative only.

👉 Panda Electric shall not be responsible or liable for any difference between claimed and actual range or backup time, as these depend on individual usage conditions beyond the Company’s control.

By purchasing and using Panda Electric products, the customer acknowledges and agrees to this variation.

7. Orders & Payments

Orders are confirmed only after successful payment.
Panda Electric reserves the right to cancel orders due to pricing errors, stock unavailability, or suspected fraud.
Refunds, if applicable, will be processed as per the Refund Policy.

8. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy, available on the website.
Delivery timelines are indicative and subject to logistics and serviceability.

9. Warranty & Service

Warranty coverage varies by product and is detailed on respective product pages or warranty cards.
Warranty does not cover damage due to misuse, improper installation, unauthorized repairs, or accidents.

10. User Comments & Content

Users may post comments or reviews where enabled.

You agree that:

Comments will not be offensive, illegal, or misleading
Panda Electric may remove any content without notice

Panda Electric is not liable for user-generated content.

11. Hyperlinking to Our Website

Certain organizations may link to our website without prior approval.
Use of Panda Electric’s logo or branding for linking requires written permission.

12. External Links & Content Liability

We are not responsible for content on third-party websites linked to or from our website.
You agree to indemnify Panda Electric against claims arising from external content.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

14. Limitation of Liability

To the maximum extent permitted by law:

Panda Electric shall not be liable for indirect, incidental, or consequential damages
We do not guarantee uninterrupted or error-free website operation

15. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of Tamil Nadu courts.

16. Modifications to Terms

Panda Electric reserves the right to amend these Terms & Conditions at any time.
Changes will be effective immediately upon posting on www.pandaelectric.in.

17. Contact Information

For any questions regarding these Terms & Conditions, contact us:

Email: connect@martellect.com
Phone: +91-8220026942
Address:
413/1 C, Ground Floor, SMD Plaza,
Muneeswara Nagar, Hosur,
Tamil Nadu – 635109
India