Refund policy
Cancellation and Refund Policy
Website: https://jeevaebikes.in
1. Order Cancellation
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Orders placed on jeevaebikes.in can be cancelled within 24 hours of purchase or before dispatch, whichever is earlier.
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To cancel an order, please email us at support@jeevaebikes.in with your order ID and reason for cancellation.
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If the product has already been dispatched, the order cannot be cancelled.
2. Refund Eligibility
We offer refunds only under the following conditions:
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The cancellation request was made within the eligible window (as stated above).
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The product was not shipped/dispatched at the time of cancellation.
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A refund is approved in case of:
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Duplicate transaction
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Failed payment with amount debited
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Non-availability of product
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Refunds are not applicable under these conditions:
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Change of mind after dispatch
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Customer unavailability at delivery location
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Damage caused after delivery or during personal use
3. Refund Timeline
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Once a cancellation is approved or a refund is initiated, it may take up to 7–10 business days to reflect in your original mode of payment.
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We will notify you via email once the refund has been processed.
4. Refund Mode
Refunds will be issued to the original payment method used at the time of purchase (Credit Card, Debit Card, UPI, Net Banking, EMI, etc.).
5. Contact Information
If you have questions about cancellations or refunds, please contact us at:
📧 Email: support@jeevaebikes.in
📞 Phone: +918220026942
