Shipping policy

Shipping and Delivery Policy

Website: https://jeevaebikes.in

1. Shipping Coverage

We currently offer shipping for Non-RTO Cute Electric Scooters to select pin codes across India. To check delivery availability to your area, please enter your pin code at checkout or contact our support team.

2. Shipping Charges

  • Free Shipping is available on most scooter orders within serviceable areas.

  • For remote or hard-to-reach locations, additional delivery charges may apply. Any such charges will be displayed during checkout.

3. Order Processing Time

  • Orders are usually processed within 1–3 business days after successful payment.

  • You will receive an email confirmation with your order details once your order is placed.

4. Delivery Timeline

  • Estimated delivery time is 5–10 business days depending on your location.

  • In case of unexpected delays (weather, strikes, etc.), customers will be informed proactively.

5. Delivery Method

  • All scooters are shipped through trusted logistics partners or direct showroom delivery, ensuring secure packaging and safe transit.

  • Scooters are delivered in fully assembled or semi-assembled condition with necessary instructions.

6. Tracking Your Order

  • Once dispatched, a tracking link will be sent to your registered email or phone number.

  • You can also track your order through the “My Orders” section on our website.

7. Delivery Acceptance

  • At the time of delivery, please inspect the package for any damage or tampering.

  • If the scooter is delivered in a visibly damaged condition, do not accept the delivery and contact our support team immediately.

8. Missed Delivery

  • If you are not available at the time of delivery, our logistics partner will attempt redelivery up to 2 times.

  • If delivery fails due to customer unavailability, re-delivery charges may apply.

9. Contact Information

For any shipping or delivery-related queries, reach out to us at:
📧 Email: support@jeevaebikes.in
📞 Phone: +918220026942